Together, Elevating Customer Service to New Heights
Depend on us as your ultimate collaborator in customer care. We’re devoted to providing trusted expertise and fostering relationships that last a lifetime.
Our Promises in Action
Enhance your customer connections with TopazAssist, driving a strong and unique service culture. Reach out today to find out how we can fuel your business growth while you stay fully informed on every customer interaction.
Automating Customer Support
Refine your processes using cutting-edge conversational tools, automated workflows, and simple standardized replies to maximize productivity.
Anchoring Your Achievements
Effectively manage customer conversations by providing precise and comprehensive solutions that foster lasting loyalty, all delivered with optimal efficiency.
Harmonizing Communication Channels
Combine customer engagements across diverse platforms to provide innovative and tailored support.
Cancelling Your Membership
You’re free to cancel your subscription whenever you like — no delays required. If you’re within your free trial and decide it’s not the right fit, rest assured there are no surprise charges. Should you cancel after billing has begun, your subscription will stop immediately, though you’ll still have access until the end of your current billing cycle. It’s simple to cancel: just head to your account settings and click 'cancel account'.
Answers to Common Queries
Inside the World of TopazAssist
Definitely. We aim to integrate seamlessly with your team, customizing our solutions to fit your specific needs. Reach out to us through live chat, email, or phone to create a plan tailored to your business goals.
Get in touch with our support team through the contact page or by email. For instant help, you can also use our live chat. We’re available around the clock to assist you.
Yes, we provide comprehensive training for all our services. Our training programs are tailored to meet your specific needs. We ensure your team is fully equipped to utilize our solutions effectively.
Your trust matters deeply to us, so we ensure that no extra fees or upgrades will be applied without first informing you and obtaining your clear consent.
Europe
Central European Time (CET)
Monday to Friday 07:00 - 19:00
Saturday to Sunday 08:00 - 16:00
United Kingdom
Greenwich Mean Time (GMT)
Monday to Friday 07:00 - 18:00
Saturday to Sunday 07:00 - 15:00
USA & Canada
Eastern Standard Time (GMT-4)
Monday to Friday 07:00 - 14:00
Saturday to Sunday 07:00 - 11:00
Africa
Central Africa Time (GMT+2)
Monday to Friday 08:00 - 20:00
Saturday to Sunday 09:00 - 17:00